1) Year Advantage Plus Service Plan for (1) Galaxy 3500 or SUVT 20 kVA UPS
Provides the attendees with a clear understanding of the capabilities of their data center management solution.
As part of our Preventative Maintenance Service, APC will proactively schedule maintenance visits for issues discovered during our Escalation and Corrective Actions process.
APC will coordinate the logistics of your installation, from hardware delivery to scheduling installation technicians, ensuring a smooth installation process from start to finish.
On site troubleshooting
While on site, our APC Certified Field Service Engineers, backed by years of industry experience, will diagnose any errors directly, ensuring accuracy of any corrective actions taken.
During each Preventive Maintenance visit, our Certified Field Service Engineers will run tests to verify your system is functioning correctly in all operational modes, stopping problems before they start.
Comprehensive escalation and corrective actions process
In order to resolve outages as quickly as possible and to keep such errors from recurring, APC follows a rigorous escalation process that includes in depth root cause discovery and corrective actions practices.
Free firmware upgrades
Part of maintaining your system is ensuring the unit is operating with the most recent firmware version. Firmware upgrades are provided at no extra charge. All Preventive Maintenance contracts include free firmware upgrades.
Written summary report
APC project managers will provide you with written reports to keep you informed of the progress of your project.
Flexible on site response times
Choose an on site response time that best meets your business requirements and budget
Experienced Certified Field Service Engineer
Our factory trained Field Service Engineers are rigorously trained and tested on how to efficiently service our products, as well as on safety practices and electrical codes, offering our customers the highest level of service available in the industry today.
Labor and travel expenses included
Travel and labor expenses are included in most service contracts. Please see the statement of work for the service specifics.
Parts included or available at a discount
Replacements parts & components are included or available at a discount. Please see the statement of work for service specifics.
In order to ensure that your system is installed in a suitable environment for optimal functionality, we will inspect the site for conditions that might damage your system, such as excessive heat or humidity.
Service Summary Report
Provides a detailed report of work performed including recommendations for service to ensure optimal performance
Our experienced technical support engineers are available to answer your questions, giving you peace of mind knowing the help you need is there when you need it.
Onsite diagnoistics & repair
While on site our Certified Field Service Engineers will diagnose, repair and test the unit to ensure optimal performance
Some aspects of the service definition presented on this web site may vary by location. In the case of a conflict between the service definitions contained on this site and the local service definitions the local service definitions will prevail. For more information, please refer to your Certified APC sales representative.
*Box quantity refers to the number of units contained in this product's outer packaging. It does not refer to the number of products purchased for the quoted unit price unless otherwise stated.
APC WADVPLUS-G3-22 1 Year Advantage Plus Service Plan
- Brand: APC
- Product Code: APC WADVPLUS-G3-22 1 Year
- Availability: In Stock Ships in 1-2 days
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